Privacy & Security Policy

Updated: July 27, 2025

This Privacy, Security, and Terms of Use Policy governs the collection, use, disclosure, and protection of information by the Company in connection with its Website and related services. The Company is engaged in the distribution and sale of warehouse products and accessories and does not engage in the sale, trade, or dissemination of personal information. By accessing, using, or interacting with the Website, the User expressly consents to the practices described herein. This Policy is effective as of the updated date indicated above and supersedes any prior versions. The User's continued use of the Website following any updates constitutes irrevocable acceptance of such changes.

3.1 Information Collected and Its Use

3.1.1 Methods of Collection

The Company collects information from and about Users through three primary methods: (i) directly from Web server logs; (ii) via cookies; and (iii) through information voluntarily provided by the User, such as during purchases or inquiries.

3.1.2 Web Server Logs

Upon accessing the Website, the Company may automatically collect and track certain information for the purposes of administering the Website, analyzing usage patterns, and enhancing functionality. Such information may include, without limitation: (a) the User's Internet Protocol (IP) address; (b) the number and sequence of links clicked within the Website; (c) the state or country from which the Website was accessed; (d) the date and time of the visit; (e) the web page or referral source from which the User linked to the Website; and (f) the specific pages viewed on the Website. This data is collected in aggregate form and is not linked to personally identifiable information unless necessary for security or administrative purposes.

3.1.3 Use of Cookies

The Company employs cookies, which are small text files transmitted by the Web server to the User's browser or device, to personalize and enhance the User's experience on the Website. Cookies may store User preferences or session information to facilitate return visits. Cookies do not contain malicious code and do not compromise the User's computer systems. Users may, at their discretion, delete or disable cookies through their browser settings; however, doing so may limit certain features or functionalities of the Website. By using the Website, the User consents to the placement and use of cookies as described herein.

3.1.4 Personal Information

When the User places an order, registers, or otherwise voluntarily provides information, the Company collects personal data necessary to process transactions, fulfill orders, ship products, and communicate order status. Such information includes, but is not limited to: (a) full name; (b) shipping and billing addresses; (c) email address; (d) telephone number; and (e) credit card information, including card number and expiration date. The Company may also use this information to periodically notify the User of new products, services, or special offers deemed potentially valuable. Under no circumstances shall the Company sell, share, trade, rent, or otherwise disclose personal information to third parties, except as strictly necessary to fulfill an order through the Company's original equipment manufacturers (OEMs) or as required by law.

3.2 Security Measures

3.2.1 Data Protection

The Company implements state-of-the-art security technologies and protocols to safeguard User information against unauthorized access, misuse, alteration, disclosure, or destruction by third parties. All personal information, including credit card details, names, and addresses, is encrypted during transmission over the Internet using secure protocols.

3.2.2 Third-Party Vendors

The Company currently utilizes QuickBooks Online, a reputable and established vendor with a demonstrated history of data protection and secure transaction processing, to handle payment and related functions. The User acknowledges that while the Company takes reasonable measures to select secure vendors, ultimate responsibility for third-party security practices rests with those vendors.

3.2.3 No Guarantee of Absolute Security

Notwithstanding the foregoing, the User acknowledges that no method of transmission over the Internet or electronic storage is entirely secure. The Company disclaims any warranty or guarantee of absolute security and shall not be liable for any unauthorized access or breaches beyond its reasonable control.

3.3 Changes to This Policy

3.3.1 Updates

The Company reserves the right, in its sole discretion, to modify, amend, or update this Policy at any time. Any such changes shall be reflected by revising the "Updated" date at the top of this Policy. The User is encouraged to review this Policy periodically to remain informed of the Company's practices regarding personal information protection.

3.3.2 Acceptance of Changes

The User's continued access to or use of the Website following any updates constitutes the User's binding agreement to the revised Policy. If the User does not agree to the changes, the User must immediately cease all use of the Website.

3.4 Terms of Use

3.4.1 "AS IS" Provision

The contents of the Website, including but not limited to product descriptions, pricing, images, specifications, and other information, are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, express or implied. The Company makes no representations regarding the accuracy, completeness, currency, or reliability of such contents, which may contain errors, inaccuracies, or omissions.

3.4.2 Right to Correct Errors

The Company reserves the absolute right to correct any errors, inaccuracies, or omissions in Website content at any time, without prior notice, including after an order has been submitted or processed. This includes, but is not limited to, modifications to pricing, product codes, descriptions, availability, or other details. In the event of such corrections, the Company may, at its discretion, cancel or adjust orders affected thereby, and the User shall have no claim for damages or other remedies arising therefrom.

3.4.3 Human Error Acknowledgment

The User acknowledges that, despite the Company's efforts to achieve complete accuracy, human involvement in operations may result in occasional errors. The Company shall not be liable for any losses or damages resulting from such errors.

3.4.4 Intellectual Property Rights

All content on the Website, including but not limited to text, graphics, logos, images, product descriptions, specifications, and software, is the exclusive property of the Company or its licensors and is protected by copyright, trademark, and other intellectual property laws of the United States and foreign countries. The User is granted a limited, non-exclusive, non-transferable license to access and use the Website for personal or internal business purposes only. The User may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any Website content without the Company's prior written consent. Trademarks and trade dress may not be used in connection with any product or service without prior written consent. Violation of this provision may result in termination of access and legal action.

3.4.5 Prohibited Activities

The User agrees not to use the Website for any unlawful or prohibited purpose. Prohibited activities include, but are not limited to: (i) transmitting unlawful, offensive, defamatory, or obscene content; (ii) uploading viruses, malware, or other harmful code; (iii) interfering with the Website's availability or functionality; (iv) reverse engineering, decompiling, or attempting to extract source code or trade secrets; (v) impersonating any person or entity; (vi) violating the privacy or intellectual property rights of others; (vii) engaging in spam, unauthorized advertising, or data scraping; (viii) testing or breaching security measures; or (ix) using the Website to harass, bully, or harm others. The Company reserves the right to monitor usage and terminate access for violations.

3.4.6 User Accounts

If the Website requires or allows user accounts for ordering or other features, the User must provide accurate information and maintain the security of their account credentials. The Company reserves the right to suspend or terminate accounts for violations of these Terms or suspicious activity. The User is responsible for all activities under their account.

3.4.7 Age Restrictions

The Website is intended for users who are at least 18 years old or of legal age to form a binding contract in their jurisdiction. By using the Website, the User represents that they meet this requirement. The Company does not knowingly collect information from minors.